At CBG we define quality as meeting or exceeding customers' expectations at a price that represents value to them. CBG strives to identify the customer’s needs, expectations and requirements, in order to deliver products and services within multilingual information management, in line with the CBG quality objectives of customer satisfaction.
CBG delivers quality results according to customer expectations through the continuous improvement of:
- Our customer focus
- The commitment and development of our colleagues
- Our processes and use of technology.
At CBG we shall make sure:
- That the necessary resources are available to ensure that all tasks can be completed with a high quality result
- That all colleagues proactively contribute to the achievement of the company’s objectives
- That our suppliers deliver and work according to our quality standards and share our view of quality.
CBG Konsult & Information AB, hereinafter called the ”Company”, has established the following policy to reduce negative environmental impact, both as a company and through our services to our customers. CBG shall comply with all relevant laws and regulations.
CBG recognizes that it has a responsibility to the environment beyond legal and regulatory requirements. We are committed to reduce our environmental impact and to continually improve our environmental performance as an integral part of our operating methods and business strategy. We believe that everyone has a duty to care for the environment and to seek ways of conserving natural resources.
The policy may be updated at any time the Company considers appropriate. Important changes will be communicated to all of the Company’s employees and available for the interested parties.